Privacy Policy.

1. General Information

Uluç Makina Gıda San. Tic. Ltd. Şti. ("Uluc Maksan", "we") attaches great importance to the privacy of the personal data we collect through our website www.ulucmaksan.com.tr and our digital platforms.

This Privacy Policy explains what information we collect, how we use it, how we protect it and how we share it with you. By using our website you accept the practices set out in this policy.

This policy has been prepared in accordance with the provisions of Law No. 6698 on the Protection of Personal Data (KVKK) and the European Union General Data Protection Regulation (GDPR) .

2. Data We Collect

When you visit our site and complete our forms we may collect the following information:

2.1. Information You Knowingly Provide

• Through quotation/contact forms: name, surname, e-mail, telephone, company name, message content
• Career application form: name, surname, contact details, level of experience, CV file, cover letter
• Newsletter registration: e-mail address
• Catalogue download form: name, e-mail, company information (when requested)

2.2. Automatically Collected Information

• IP address, browser type and version, operating system
• Page views, session duration, click behaviour
• Referring website (referrer)
• Device type (mobile/tablet/desktop) and screen resolution
• Cookie data — for detailed information see our Cookie Policy page

3. Our Data Collection Methods

We collect your personal data by the following methods:

• Website forms: Forms such as quotation, contact, career and newsletter
• Cookies and similar technologies: Page visit information, user behaviour
• E-mail correspondence: Communication conducted directly by e-mail
• Telephone calls: Calls with customer service and the sales team
• Social media interactions: Our official pages on LinkedIn, Instagram and Facebook
• Trade fairs and events: Face-to-face interactions and exchanges of business cards

4. Purposes of Data Use

We use the data we collect for the following purposes:

• To respond to your quotation requests and provide technical support
• To provide our products and services and conduct order and sales processes
• To manage customer relationships and measure customer satisfaction
• To analyse the performance of our website and make improvements
• To conduct marketing and promotional activities (only with explicit consent)
• To fulfil our legal obligations
• To ensure the security of our website and prevent fraud
• To evaluate career applications

5. Data Security

To protect your personal data we apply industry-standard technical and administrative security measures :

• SSL/TLS encryption: All form submissions and data transfers take place over encrypted channels
• Secure server infrastructure: Cloudflare WAF, regular backups, access control
• Data access restrictions: Only our authorised personnel can access the data they process
• Regular security audits: Periodic reviews to prevent possible vulnerabilities
• Breach notification: In the event of a possible data breach, the competent authority and the affected individuals are notified within 72 hours

6. Sharing with Third Parties

We do not sell or rent your personal data. Your data is shared with third parties only in the following cases and only to the extent necessary:

• Our service providers: Hosting (Cloudways), e-mail services, analytics tools (Google Analytics, Microsoft Clarity)
• Our business partners: Our logistics, assembly and service partners (only where necessary for the performance of the work)
• Legal authorities: Competent public institutions in cases of legal obligation
• Our legal advisers: For the management of legal processes

All third parties are obliged to process your data solely for the stated purpose and are contractually bound by confidentiality.

7. Children's Privacy

Our website is a B2B (business-to-business) commercial platform and is not directed at individuals under the age of 18. We do not knowingly or deliberately collect data from individuals under the age of 18.

If we become aware that a person under the age of 18 has provided us with data, we delete that data from our systems as soon as possible. If you believe your child has provided us with data, please kvkk@ulucmaksan.com.tr contact us at this address.

8. Policy Updates

We may update this Privacy Policy from time to time. When there are significant changes, notification will be given on the home page of our website or by e-mail.

You can always find the current version of the policy on this page. The "Effective Date" field of the policy shows the date of the most recent update.

9. Contact

For questions about this Privacy Policy or the processing of your personal data, please contact us: